With consumers demanding quick delivery, companies like Benjamin Moore are answering the call and realizing significant benefits. According to a recent Roadie survey, companies that invested in same-day delivery reported higher customer satisfaction (80%), increased sales (70%) and improved retention rates (66%).
“Since our partnership with Roadie began in 2020, we’ve been able to expand the same-day delivery offering and make it more accessible to our retailer network, enabling them to meet higher consumer demand, ” said Mindy Murphy, vice president, customer segmentation marketing at Benjamin Moore. The Roadie crowdsourced network of drivers enables Benjamin Moore’s retailers to provide same-day delivery for a wide range of paint products within a 20-mile radius in as little as three hours.